Support

Legacy Products

Certain support items for discontinued products are available. This varies by product and may include technical specifications and support files including software or firmware and associated manuals.

Please read the release notes carefully and ensure that you are utilizing your discontinued product with the approved operating system version and applicable 3rd Party Software versions as stated.

Remaining warranty periods for discontinued products are always honored from the date of original purchase. Please contact AJA Support at https://www.aja.com/support/contact or +1-530-271-3190 for any needs specific to hardware performance.

For discontinued products, AJA does not guarantee expected behavior with or for later versions of operating systems or other software. In addition, AJA does not guarantee that use of discontinued products will be appropriate within current workflows.

Where applicable, please see references to current products for a current alternative.